DSI Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated System & Customer Support:
 
888-949-3303
Please be aware that this number is only for deposits to accounts associated with a DSI-served facility.
 
Inmate Trust Accounts:
(NOTE: Limited only to those facilities indicated elsewhere on offenderconnect.com)
24/7 Automated System:
 
888-988-4768
 
Other Issues:
Customer Service:
 
888-949-3303
 
Customer Service Hours of Operation:
 
Mon - Fri 7 am - 9 pm (EST)
   
Sat 8 am - 5 pm (EST)
   
Closed Sunday and major holidays
 
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